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Solution

No referral should end in silence.

Closed-loop referrals with bi-directional information, real-time tracking and captured findings across the care continuum.

RideON referral tracking — representative interfaceA representative closed-loop referral view: the referral is sent, received by the specialist, an appointment is booked, findings are returned to the sending provider and the loop is closed.

Representative RideON interface. Layouts and data shown are illustrative, not a screenshot of a live deployment.

The problem

A referral is sent and then disappears. The sending provider often has no confirmation the patient was seen, no findings returned, and no way to tell a completed referral from an abandoned one.

The approach

RideON connects referral workflows with supported EHR systems, exchanges information in both directions, tracks referral status in real time, and captures the receiving provider’s findings so the loop closes.

Capabilities

What this involves.

  • Closed-loop tracking

    Referral status visible from request through to returned findings.

  • Bi-directional exchange

    Information flows between sending and receiving providers, not just outward.

  • EHR connectivity

    Referrals run inside existing clinical process, not beside it.

  • DME and supplies

    Durable medical equipment and supplies referrals coordinated alongside clinical ones, with ShopRideON for products and consumables.

Products

Delivered by.

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